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Data Deletion Policy · Version 1.0

Your data belongs to you.
Including the right to delete it.

Completely, permanently, and on your terms.

Your data belongs to you.

That includes the right to permanently delete it — completely, and on your terms.

1. Overview

Echos of Mind gives you full control over your data, including permanent deletion of your account and everything associated with it.

Deletion is:

  • Initiated by you — never automatic
  • Irreversible once complete
  • Protected by a 7-day window to prevent accidental loss

2. How to Request Deletion

2.1 From Within the App

This is the primary and preferred method.

Go to account settings and select Delete Account.

In-app deletion ensures:

  • Secure identity verification
  • Immediate request processing
  • Full visibility into deletion status

2.2 If You've Lost App Access

Email us at: support@echosofmind.com

To prevent unauthorized deletion, we may ask for:

  • Your registered email address
  • Basic identity confirmation

3. The Deletion Process

1
Step 1Request Initiated

Your account is marked as Pending Deletion. A 7-day countdown begins. Certain features may be restricted during this period.

2
Step 27-Day Cooling-Off Period

Your data remains stored but inactive. No permanent deletion occurs during this window. You can cancel the request at any time within these 7 days.

This window exists to protect you from accidental loss — not to delay your request.

3
Step 3Permanent Deletion

After 7 days, deletion is executed automatically.

The following is permanently removed:

  • Account information (name, email, profile data, optional fields)
  • Journal entries (text and voice)
  • Mood check-ins
  • Reflections and pattern insights
  • Associated metadata

This cannot be undone.

4. Cancelling Within the 7-Day Window

Log into your account and select Cancel Deletion Request.

Upon cancellation:

  • Your account is fully restored
  • No data is lost

After 7 days, cancellation is no longer possible.

5. Backups & Residual Data

Due to standard system architecture, deleted data may temporarily remain in encrypted backups.

You should know:

  • Backup data is automatically purged within a defined retention cycle
  • Backup data is never accessed, processed, or used in any form
  • It exists solely as a technical artifact — not as usable data

6. End-to-End Encryption & Deletion

If E2EE is active on your account:

  • Your data is encrypted before it ever reaches our servers
  • Deletion removes all encrypted data from active systems
  • Decryption keys become permanently unusable after deletion

After deletion is complete, your data cannot be restored under any circumstances — including by us.

7. Deletion Confirmation

When you initiate deletion, you will receive:

  • An in-app confirmation with your deletion timeline
  • Instructions to cancel within the 7-day window

We will not delete your account silently.

8. What We Cannot Do

We cannot expedite deletion beyond the 7-day process

We cannot reverse deletion once complete

We cannot recover data after deletion is executed

We cannot access your encrypted content at any stage

9. Legal Retention — Rare Exceptions

In rare cases, a minimal subset of non-personal data may be retained if legally required to:

  • Comply with applicable law
  • Resolve an active dispute
  • Enforce an existing agreement

This never includes:

  • Journal entries
  • Mood data
  • Reflection content
  • Any personal awareness data

10. Governing Law

This policy is governed by the laws of India, including:

  • Information Technology Act, 2000
  • Digital Personal Data Protection Act (DPDP), 2023

Deletion requests or questions

support@echosofmind.com

Response time

Within 72 hours

11. Policy Updates

If this policy changes significantly, you will be notified within the app before changes take effect.

You came here to understand yourself.

When you leave, nothing stays behind.

Effective date: June 10, 2026. Version 1.0.